- Terms
By accessing the website at switch.com.kw, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark laws.
- Use License
- Permission is granted to temporarily download one copy of the materials (information or software) on Switch’ website for personal, non-commercial transitory viewing only.This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Switch’ website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Switch at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
- Disclaimer
- The materials on Switch’ website are provided on an ‘as is’ basis. Switch makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
- Further, Switch does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
- Limitations
In no event shall Switch or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Switch’ website, even if Switch or a Switch authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
- Accuracy of materials
The materials appearing on Switch’ website could include technical, typographical, or photographic errors. Switch does not warrant that any of the materials on its website are accurate, complete or current. Switch may make changes to the materials contained on its website at any time without notice. However Switch does not make any commitment to update the materials.
- Links
Switch has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Switch of the site. Use of any such linked website is at the user’s own risk.
- Modifications
Switch may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
- Payments
The price you pay for the Products ordered is the price displayed on switch.com.kw at the time we receive your order, subject to the following exceptions. While we try to ensure that all prices of the Products on switch.com.kw are mentioned accurately, it is possible that errors may occur. If we discover an error in the price of Products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling such order. If we are unable to contact you, we will treat the order as cancelled. If you cancel and have already paid for the Products, you will receive a full refund.
- Refund & Return
We are committed to sell high quality products. You must therefore make sure that you check your products carefully at the time of delivery before they are used or installed.
If you are not satisfied with your purchase for any reason, and you wish to return the order completely or partially, we offer refund and exchange within 14 days from the date of the purchase. Returned products need to be in unused condition, saleable and merchantable, in its original packaging along with the original invoice, otherwise the return/exchange and refund may not be possible.
If the product is defective, we will accept the return within 48 hours after approval of the authorized service center. please make sure the original packing and invoice are available. the warranty does not cover repairs caused by misuse, improper installation, breakage, and spillage of liquids, and other repairs arranged outside the authorized service center. Digital products, game software and ink are excluded from our warranty.
You can return or exchange your product by calling our customer care service at 1833333 or emailing us at care@switch.com.kw to schedule a pickup from your location.
Refunds are made in the same manner as you made the purchase. Refunds made on Knet, MasterCard, or Visa may take up to 14 days.
- Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Kuwait and you irrevocably submit to the exclusive jurisdiction of the courts in the State of Kuwait.
Privacy Policy
Your privacy is important to us.
It is Switch’ policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
- We will only retain personal information for as long as necessary for the fulfillment of those purposes.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Switch may change this privacy policy from time to time at Switch’ sole discretion.
This Agreement was last modified on 26 February 2018.